K9 Technology Quality Assurance Program
Many canine detection companies suffice by hiring certified canine detection teams. This is a good start, but even when a dog and its handler hold a national certification equivalent to those of law enforcement does not assure reliable quality detection in all circumstances.
As the demand for canine detection services is high, it would not be practical to just use teams trained by K9 Technology training experts. Therefore, we developed a solution that addresses the quality requirements while keeping the cost reasonable to our customers.
Improving K9 detection effectiveness of our teams
We offer our employees and contractors the combination of continuing education and training in detection to continue to improve their canines’ skills. These seminars are offered by the leading police and military dog trainers in the US. We do not stop with continuing training; we also conduct random surprise quality checks on customers’ locations.
The purpose of these random quality detection checks is to provide feedback to our canine teams for how to improve their performance, help us to better select canine teams for future engagements, and help us provide our customers’ feedback on how to improve the security of their events and venues.
K9 Technology complies with the US Department of Homeland Security (DHS) best practices for canine detection training and testing. We also follow DHS SAFETY Act requirements.
For example, in our training seminars we often deploy non-targets which include controls and distracters. DHS defines Controls as items that a canine may inadvertently associate as the target like a bag containing no scent. Distracters are random items placed by a familiar person to the canine that do not contain any of the target scents.
Compliance with DHS Requirements
As required by DHS, we follow rigorous procedures during our testing and training of detection canine teams:
- In addition to use of non-targets, we utilize procedures that further eliminate inadvertent indicators, bias, and “cheats”.
- Storage of controls and scent targets using identical manner (such as containers).
- Changing the scent aging duration — the time between a scent object is placed/hidden and a dog is directed to search for it.
- Keeping training logs to avoid patterns.
- Rotation of staff.
By following canine detection best-practices and DHS guidelines in our training, seminars and testing, K9 Technology strives to achieve the highest level of reliability and quality of our canine team detection work. We then follow-up with industry unique random on-site testing of our teams to measure their performance and provide continuing improvement feedback.